PeopleShores offers cost savings and committed service levels that are enabled through a talented and dedicated workforce; and by delivering a social impact to the US economy at large.
We derive our strength from our experience in successfully executing similar initiatives in India. These initiatives are today recognized as the World’s largest Pure Play Impact Sourcing Service Providers (ISSP). They have an established track record of delivering superior quality service for clients across four continents. PeopleShores is modelled around this proven model to replicate the same success in the United States. In other words, PeopleShores is uniquely positioned to lead Impact Sourcing in the United States.
Each PeopleShores center is designed to provide a conducive work environment for the people employed at the centre which in turn enables them to deliver high performance service to its clients.
The core characteristics of the centers include: (1) Each centre must serve a core constituency – providing employment to at least 200 unemployed individuals from the target communities; (2) The centres are created to deliver high quality service to clients through a professional service governance structure; (3) Each Centre shall be led by an experienced and seasoned leadership team comprised of a Centre Manager, Team Leaders, Training and Quality Leads; (4) The Centres shall be set up to meet the Information Security Standards (ISO27001) to maintain a high level of Data Confidentiality.